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Your Work is Disconnected. Here’s How to Build a Single View of Work.

For years, the digital workplace has existed in two separate worlds. On one side, you have your Systems of Collaboration: the powerful hubs like Microsoft 365, Teams, and SharePoint where teams communicate, share files, and hold meetings.

On the other side, you have your Systems of Record: the Line-of-Business (LOB) data, workflows, and processes that operate in entirely separate infrastructures—from on-premises ERP systems to cloud-based CRMs.

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This disconnect creates a major problem: fragmentation. Your teams are constantly switching between apps, digging for data, and manually updating information, breaking the flow of work and hindering productivity.

The solution is not to create yet another application. The solution is to connect these two worlds and deliver a single, unified view of work directly within Microsoft 365.

This is where the Microsoft 365 Agents Toolkit comes in.


The Toolkit: A Bridge Between Two Worlds


The Microsoft 365 Agents Toolkit is an evolution of Microsoft's developer tools, specifically designed to be the bridge that connects your collaboration and operational data. It empowers developers to build intelligent "agents" or apps that live inside Teams, SharePoint, or Outlook, bringing critical LOB data and automated workflows to where your teams already are.


Here’s how the toolkit makes this possible:

  1. Speed: Accelerate the Connection The toolkit eliminates the traditional pain points of complex setup and configuration. Its automated provisioning handles the heavy lifting, such as setting up app registrations in Microsoft Entra ID and provisioning cloud resources in Azure. You get from a blank canvas to a working prototype with a secure connection to your data in minutes.

  2. Simplicity: Focus on the Integration By integrating directly into your favorite IDE (Visual Studio Code or Visual Studio), the toolkit allows you to use familiar web technologies to build the agent's front-end. It provides a seamless debugging experience, including secure tunneling, so you can test your agent's connection to LOB data in a real-time Teams environment without manual setup.

  3. Seamless End-to-End Experience The toolkit supports you throughout the entire development lifecycle. You can effortlessly provision necessary Azure resources, debug locally, and deploy the agent directly to your organization's app catalog or the Microsoft Commercial Marketplace. This integrated approach ensures your agent is delivered securely and reliably.


A Unified View of Work in Action


Imagine a sales team that no longer has to switch to a separate CRM to check an order status. An agent in a Teams channel could automatically push an alert when an order is updated, with an Adaptive Card showing key details and a button to approve it. Or imagine a project manager who can view and update project timelines from a dashboard tab in a SharePoint channel, with the data syncing automatically with their project management tool.

This is the power of the Microsoft 365 Agents Toolkit: it transforms your systems of record into actionable, collaborative experiences.


Ready to Get Started?


Start building the future of work by connecting your LOB data to the Microsoft 365 ecosystem. Here are some essential resources to begin your journey:

 
 
 

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