When you look at how analysts such as Gartner, Forrester, McKinsey and etc... are touting citizen development, you will think that this is the next big thing - just as how Big Data was going to take over the universe. After all, who doesn't want to see internal improvement and innovation that will improve their business operations by leveraging on resources that you already have paying for? Which IT team does not have backlogs or struggling to keep everything compliant with a

According to a famous Scientific American survey, 65% of the population believes in the myth that we only use 10% of our brain capacity. While it seems absurd to see so much go to waste, it never surprises me whenever I see so many customers subscribing Office 365 mainly for its email, Teams, Office and OneDrive. Seriously, what else are you using it for? How many of these functions have customized to fit into your business needs? What kind of business critical workloads or p